On Mon, 2011-02-07 at 17:47 +0100, Jef van Schendel wrote:
We've got two main ways to keep track of new tickets: we can
either
check the Trac page every day or get notified on IRC. The first one is
boring, slow and clunky. The second one relies on people being present
in the channel at the exact time a ticket is created.
We could also take time during meetings to go through some.
However I believe there are a couple of teams who get new tickets
reported to their mailing list. I think Marketing is one of these? Can
we start using the same function? I don't want new tickets to be
forgotten and leave the reporters without so much as a response.
We have a separate mailing list for tickets so as to not clutter this
list -
https://admin.fedoraproject.org/mailman/listinfo/design-team-tickets
Does it make sense to have two or should they be merged?
~m