On Tue, Mar 24, 2015 at 12:57:05PM +0100, Pavel Březina wrote:
> On 03/19/2015 12:53 PM, Jakub Hrozek wrote:
>> Hi,
>>
>> I created two wiki pages to help our users troubleshoot their setups and
>> file better bug reports. I hope the information captured there would
>> allow us to receive better information, avoid copying and explaning the
>> same principles over and over -- and ultimately have more time for
>> coding :-)
>>
>> The Troubleshooting page is here:
>>
https://fedorahosted.org/sssd/wiki/Troubleshooting
>> And the Bug reporting page is here:
>>
https://fedorahosted.org/sssd/wiki/Reporting_sssd_bugs
>>
>> In the troubleshooting page, I tried to stay away from describing known
>> bugs and rather describe how SSSD works so the user can see which part
>> doesn't work and needs to be fixed or reconfigured.
>
> Maybe we can add a link to may thesis [1], where is thoroughly described how
> sssd works?
Added, good idea:
https://fedorahosted.org/sssd/wiki/Troubleshooting?action=diff&versio...
>
>>
>> I would also like to add a section about debugging sudo, but I know Dan
>> had some ideas and also I'd like to hear Pavel's opionion before doing
>> the work.
>
> Honestly, I don't really know if any of the customers issues occurs
> regularly. But the troubleshooting is all the same:
> - ldbsearch to see if the rules are actually downloaded
> - check the logs how many rules are returned to sudo
OK, what about debugging of sudo itself? It differs a bit between
versions, but would it for instance show if the user was missing a group
membership?
sudo debug output is quite difficult to read and even I don't ever know
what am I looking for there :) I don't even remember if it ever provided
any useful information...
>
> Most of the problems where misconfiguration of some sort. Maybe Dan can
> provide more statistics from customer portal.
>
>>
>> If the other developers agree on the wiki pages, I would like to link
>> them from the SSSD front page. I'd like to also unlink the obsolete
>> Howto, at least until/if a new one is created.
>>
>> I'll be happy to hear reviews or comments.
>
> Good job with those documents. Kudos!
>
> [1]
http://is.muni.cz/th/359290/fi_m/thesis.pdf
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