I have the code for an alert sender plugin that writes messages to a
specific log file using Log4J which we have used to successfully integrate
with HP OpenView. I can upload the code when I have some time available.
Although as Heiko says it is pretty trivial to code if you are a developer.
The sender was specifically written with your use case in mind as most
incident management systems have log scraping as a core capability. Also it
gives you an audit trail of the alerts you've sent to the other system for
free :-)
Steve Millidge
Director
C2B2
Providing the foundations for Enterprise Scale Java.
T: 08450 539457
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www.c2b2.co.uk
E: smillidge(a)c2b2.co.uk
-----Original Message-----
From: rhq-users-bounces(a)lists.fedorahosted.org
[mailto:rhq-users-bounces@lists.fedorahosted.org] On Behalf Of Heiko W.Rupp
Sent: 10 January 2011 10:11
To: rhq-users(a)lists.fedorahosted.org
Subject: Re: Priority configuration
Am 24.11.2010 um 21:55 schrieb Al Amyot:
I have a requirement to send alert notifications to an incident
management
system. I see that I can customize the the alert emails but is there a
way
to remove the "!" marks from the alert priorities? I just want to send
High/medium/Low
As the version with "!" removed may take some time to become available in
form of a binary
release, it is relatively easy to write an alert-sender plugin, that may
server your needs
better than sending / parsing of emails (e.g. via REST).
Have a look at
http://javablogs.com/Jump.action?id=547110 and also at the
official
documentation for JBossON.
If you write such a sender, please give us feedback how it turned out.
Heiko
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