On 19 October 2016 at 08:19, Matthew Miller <mattdm(a)fedoraproject.org> wrote:
I've posted about this before but I just saw it again today and
it
makes me sad. For whatever strange reason, Askbot comes with a "Closed
for the following reason the question is answered, right answer was
accepted" option. This is *completely* antithetical to the idea of
building a high-value store of useful information.
I guess it might make sense for a helpdesk-style system where we expect
each issue to be a one-off, but that's not generally the case here.
At the same time, I don't blame users/moderators for hitting this
button, because its very presence suggests that it's the right thing to
do. Can we:
a. reopen all questions closed this way
and
b. remove the option and make sure it doesn't come back?
Matthew,
Here is the problem.. the ask code is not really 'known' by core
infrastructure. It was set up by interested parties who seem to have
gotten busy with other things. Currently we are having a hard enough
time keeping it from barfing its guts up every day and it is becoming
another bittorrent or asterisk server... yes people use it and want
more about it.. but it really isn't possible.
I know this will make you even more sad, but that is the truth of the
matter. We need to look at doing more than just a patch and answer
fix.
--
Stephen J Smoogen.