Ryan Ordway wrote:
On Mon, 2006-07-10 at 14:17 -0400, Elliot Lee wrote:
> On Jul 10, 2006, at 12:57, Mike McGrath wrote:
I had a script for RT that went through the ticket database and sent a
message to each user with open tickets giving them a list of their
tickets and a link to the ticket within RT. I might be able to modify it
I don't think you'll have to go that far. OTRS has some reminder
functionality built in, we'll just have to look at it.