#68: No help, just attitude
---------------------+------------------------------------------------------
Reporter: jjulian | Owner:
Type: feedback | Status: new
Priority: major | Milestone: Fedora 15
Version: | Severity: Neutral
Keywords: |
---------------------+------------------------------------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[ ] Positive
[X] Negative
[ ] Neutral
}}}
My IRC nick is: JoeJulian
Please briefly describe the interaction that caused you to file this
ticket:
After posting a question in the channel, my question was ignored and the
fact that I was testing a rawhide package was attacked, despite the fact
that it turned out to be irrelevant.
I found my problem was some 32 bit dri libraries that, apparently,
anaconda did not upgrade when I did the DVD upgrade from F14 to F15. The
library files existed, but there was no package associated with them.
I was pointed to
http://fedorasolved.org/Members/fenris02/post_upgrade_cleanup to "solve my
problem". I tried it and it did not. When I tried to find out which of the
12 steps he expected would solve or expose a problem like that, I was
ignored.
The entire exchange started out with hostility and has remained hostile.
Please note other IRC nicks that are involved in this interaction:
fenris02
Please describe what action or positive change could be adopted based on
this feedback: Like is stated in the notes for creating tickets, act as if
you're speaking to your grandmother. Be nice.
Any additional notes or logs:
{{{
(10:47:36 PM) JoeJulian: I had an error in a mesa driver, so after seeing
that the error's been fixed recently, I installed the rawhide mesa-dri-
drivers. The error still comes up and says, "EE r600_shader.c:863
tgsi_unsupported - TXD tgsi opcode unsupported". The thing is, I
downloaded the rawhide src rpm and did a rpmbuild prep to look at
r600_shader.c. The error should now be coming from line 920. What could
cause the older replaced library to be loading?
(10:49:03 PM) fenrus02: rawhide is currently tracking f17.
(10:49:24 PM) fenrus02: you likely do not want that package, and would be
better off with whatever version matches your current distrover
(10:49:57 PM) JoeJulian: Uh-huh... now about the fact that it's not
loading the library that's actually resident on my hard driver?
(10:50:03 PM) JoeJulian: drive*
(10:54:00 PM) fenrus02: self inflicted problem. see /topic for hints.
(10:54:12 PM) JoeJulian: Nope. I found it though.
(10:54:44 PM) JoeJulian: Looks like somewhere along the way an i386
version got orphaned...
(10:55:06 PM) JoeJulian: I'm going to blame anaconda.
(10:55:25 PM) fenrus02: why? anaconda didnt mangle up your f15 install
with f17 packages.
(10:55:38 PM) fenrus02: that was caused by you and you alone.
(10:55:43 PM) JoeJulian: No, but it "upgraded" my f14 install to f15.
(10:56:03 PM) JoeJulian: and left f14 x86 dri drivers behind.
(10:56:18 PM) fenrus02: you did not mention that you prefailgraded. here,
see
http://fedorasolved.org/Members/fenris02/post_upgrade_cleanup
(10:56:54 PM) JoeJulian: You didn't ask. You went straight for the "you
don't know anything you idiot" approach.
(10:57:07 PM) JoeJulian: It's about as helpful as #centos.
(10:58:13 PM) fenrus02: your call. the above url will clean your mess for
you JoeJulian. you can decide to live with misery for the next few months
while you sort it out yourself of course.
(10:59:30 PM) JoeJulian: I just don't understand why people have to jump
on people the way you guys do. In #gluster where I help people all the
time, we sometimes get people who've done it wrong too, but we don't treat
them like garbage.
(10:59:59 PM) fenrus02: JoeJulian, the url above really will fix your
issue. your call.
(11:01:40 PM) JoeJulian: I was going through that. The only things on that
that I hadn't done are the ones listed as optional. I'm looking at those
now.
(11:02:50 PM) JoeJulian: Yeah, wouldn't have helped to have done it again.
The files were in /var/lib/dri but there was no package associated with
them.
(11:03:06 PM) JoeJulian: (and this is a 64 bit install)
(11:03:17 PM) fenrus02: JoeJulian, your call. you failed to follow it in
order, so not my problem.
(11:03:49 PM) fenrus02: JoeJulian, really, it does fix 64bit issues, and
even the one you mentioned above. in fact, it fixes all but ~4 issues.
none of which you have mentioned.
(11:03:51 PM) JoeJulian: I failed to do that, huh? What are you talking
about?
(11:42:48 PM) JoeJulian: fenrus02: I went through that page again... still
neither touched /usr/lib/dri/* nor listed it in any of the steps. I'm
really not sure how you thought it would since almost every step on there
pulls data from the rpm database which would never list those files.
(11:46:15 PM) JoeJulian: btw, my blame against Anaconda is not unfounded.
A good friend of mine was quoted as saying, “The favorite whipping boy
around here is anaconda. Every slow or failed install is anaconda’s
fault. Never mind that someone here wrote it.”
(07:08:28 AM) fenrus02: JoeJulian, never? you sure about that? hint: You
didnt look.
(07:11:49 AM) JoeJulian: Yes, I am sure. I followed the procedure (again)
step-by-step just to make sure I wasn't missing something in my state of
exhaustion.
(07:12:07 AM) fenrus02: JoeJulian, you did not look in the right place
then. it's there.
(07:12:22 AM) fenrus02: JoeJulian, specifically, look at mesa-dri-*
(07:14:16 AM) JoeJulian: Are we talking about the same thing? I'm
referring to your post_upgrade_cleanup procedure.
(07:15:01 AM) fenrus02: JoeJulian, one and the same. i'm merely referring
to your false statement: <JoeJulian> fenrus02: I went through that page
again... still neither touched /usr/lib/dri/* nor listed it in any of the
steps. I'm really not sure how you thought it would since almost every
step on there pulls data from the rpm database which would never list
those files.
(07:16:03 AM) fenrus02: JoeJulian, before you get all high and mighty, you
might want to actually *look* at that set of packages I pointed out. they
*do* put files where you said they did not.
(07:17:57 AM) fenrus02: JoeJulian, if you insist on pursuing this line of
thought, 'fpaste /root/tmp/[A-Z]*.txt' or wherever you stored your files
created in those steps.
(07:20:58 AM) JoeJulian: The i686 rpm was not in the Package table. The
files were in /usr/lib/dri/* with no package to validate them against. The
closest step to reinstalling them was optional step 3 as mesa-dri-drivers
is in base-x, but it didn't install the 32bit when I ran it, just the 64
bit.
(07:21:23 AM) JoeJulian: (well, it didn't "install" the 64 bit because it
was already installed.)
(07:22:22 AM) fenrus02: JoeJulian, if you insist on pursuing this line of
thought, 'fpaste /root/tmp/[A-Z]*.txt' or wherever you stored your files
created in those steps.
(07:29:13 AM) JoeJulian:
http://fpaste.org/0Fcn/ http://fpaste.org/Kixk/
http://fpaste.org/aYMI/
(07:33:48 AM) JoeJulian: You didn't want the raw -Va output, did you?
(07:36:44 AM) fenrus02: depends if you want help.
(07:39:02 AM) JoeJulian: Can you just drop the hostility? The very first
thing you did was chastise me without regard to my question. A simple,
"yes please" would have been polite, and a simple "yes" would have
been
sufficient.
(07:39:49 AM) JoeJulian:
http://fpaste.org/7kLW/
(07:43:45 AM) JoeJulian: Would you be willing to tell me which of the
steps along the way you expected that issue to have been fixed? I've been
wondering since you first suggested it.
(07:44:24 AM) JoeJulian: or, if not fixed, at least exposed?
(07:50:29 AM) fenrus02: JoeJulian, depends which issue you are referring
to really. you have several that i can see, but only mentioned one which
you resolved last night. yet you continue, so you must have realized at
least some others.
(07:53:24 AM) JoeJulian: No, I was just frustrated that you were being so
hostile right from the start. Your certainty did make me curious, as I was
already aware of who you were (I've followed your guide many times) so I
was actually hoping you were right and I could learn something.
(07:56:58 AM) fenrus02: JoeJulian, dont be rude when asking questions.
dont blame others when you caused your own grief. i am not being hostile
to you at all.
(08:00:31 AM) fenrus02: JoeJulian, i will only answer the questions you
ask.
(08:00:42 AM) JoeJulian: I posted a question with some background. The
question was, "What could cause the older replaced library to be loading?"
The answer was, "self inflicted problem. see /topic for hints."
(08:02:35 AM) JoeJulian: But going back to my last question, which I felt
was phrased nicely and still offered me the opportunity to learn
something, "Would you be willing to tell me which of the steps along the
way you expected that issue to have been fixed?"
(08:02:37 AM) fenrus02: JoeJulian, you installed rawhide graphics fun.
(08:02:50 AM) fenrus02: JoeJulian, as explained earlier, rawhide is
currently tracking f17
(08:03:00 AM) fenrus02: JoeJulian, you are running f15. the two do not
mesh well.
(08:03:10 AM) JoeJulian: Which could have caused failure, but not the
failure I was asking about.
(08:03:15 AM) fenrus02: heh
(08:03:33 AM) fenrus02: ok JoeJulian - have fun, enjoy.
}}}
Thanks for your feedback!
--
Ticket URL: <
https://fedorahosted.org/irc-support-sig/ticket/68>
irc-support-sig <
irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on
irc.freenode.net