[irc-support-sig] #88: User Psi-Jack helping to track an installer bug
by fedora-badges
#88: User Psi-Jack helping to track an installer bug
--------------------------------------------+-------------------------------
Reporter: bjensen | Owner:
Type: feedback | Status: new
Priority: major | Milestone: Fedora 16
Version: | Severity: Positive
Keywords: Anaconda multihead dual buttons |
--------------------------------------------+-------------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[X] Positive
[ ] Negative
[ ] Neutral
}}}
My IRC nick is: EvilBob
Please briefly describe the interaction that caused you to file this
ticket:
The user Psi-Jack and I got off on the wrong foot a bit. Worked past that
initial bump in the road and found he was seeing an installer(anaconda)
bug on some dual display systems that User Edgan had described to me a few
days ago.
Please note other IRC nicks that are involved in this interaction:
Psi-Jack, Edgan
Please describe what action or positive change could be adopted based on
this feedback:
Taking a breath once in a while and seeing what the other is saying helps
so much we all should do it more. Also remember it's just IRC and a little
bit of a sense of humor is a good thing.
Any additional notes or logs:
Anaconda bug, buttons do not render and/or are not clickable on some
multi-head systems. Workaround is to disconnect the secondary display.
Thanks for your feedback!
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/88>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
12 years, 4 months
[irc-support-sig] #85: bodhi_zazen was very patient and helpful today.
by fedora-badges
#85: bodhi_zazen was very patient and helpful today.
--------------------------+-------------------------------------------------
Reporter: ryanfourtysix | Owner:
Type: feedback | Status: new
Priority: major | Milestone: Fedora 16
Version: | Severity: Neutral
Keywords: Thanks |
--------------------------+-------------------------------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[x] Positive
[ ] Negative
[ ] Neutral
}}}
My IRC nick is: _ryan_46 _____
Please briefly describe the interaction that caused you to file this
ticket: Basically had questions about the health of one Fc16 install.
Please note other IRC nicks that are involved in this interaction:
Please describe what action or positive change could be adopted based on
this feedback: Conclusion that my concern was overheld and it did not need
tinkering with.
Any additional notes or logs:
Thanks for your feedback!
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/85>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
12 years, 4 months
[irc-support-sig] #86: Great assistance received on the channel!
by fedora-badges
#86: Great assistance received on the channel!
---------------------+------------------------------------------------------
Reporter: dekela | Owner:
Type: feedback | Status: new
Priority: major | Milestone: Fedora 16
Version: | Severity: Positive
Keywords: |
---------------------+------------------------------------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[X] Positive
[ ] Negative
[ ] Neutral
}}}
My IRC nick is: _dekela_
Please briefly describe the interaction that caused you to file this
ticket:
I was having issues after an upgrade from 15 to 16.
My repo list was a mess and I had lots of duplicates.
One of the people on the channel assisted me until it was solved,
providing me with links to steps I can take and analyzing logs I provided.
Please note other IRC nicks that are involved in this interaction:
dcr226
Please describe what action or positive change could be adopted based on
this feedback:
Nothing, I love the linux community!
Any additional notes or logs:
Thanks for your feedback!
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/86>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
12 years, 4 months
[irc-support-sig] #87: Comments on certain users
by fedora-badges
#87: Comments on certain users
----------------------+-----------------------------------------------------
Reporter: xcromwell | Owner:
Type: feedback | Status: new
Priority: minor | Milestone: Fedora 16
Version: | Severity: Neutral
Keywords: |
----------------------+-----------------------------------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[ ] Positive
[ ] Negative
[x] Neutral
}}}
My IRC nick is: MarkGreenwood_ ( Sometimes Mark_ )
Please briefly describe the interaction that caused you to file this
ticket:
I tried many times to get help easily in the IRC support channel but
unfortunately what I get instead doesn't always come with a positive or
helpful responce. I always try to be as clear and descriptive as possible
with my problems and am always very polite. As an example, I have this
question that I posted today but without any responce. "[06:40]
<MarkGreenwood_> Hello everyone ! So I am using F16 with GNOME 3.2 and a
dual monitor setup. I changed my primary display with xrandr and run the
command everytime I log in. That works "fine" but I have some problem with
Firefox. When I start it, it always starts in my other monitor (!=primary)
and when I want to listen to a video in fullscreen, it also plays in my
other monitor. Is there any way to define which dislay is default like in
Ubuntu ?"
My questions are usually fairly simple and for an experienced and WILLING
user should be very easy to fix/help. Though I don't get help often. In a
recent encounter about a day ago, I tried to get help with some faulty ATI
drivers on Fedora 16 and I was told to go away and such. Users involved
were EvilBob and another which I don't remember the nick. I find this kind
of happens quite often while trying to get help with simple questions.
Wierd ?
That said, I do get very good help also quite often from the community,
which is absolutely amazing. Without all the great willing people like
xaphir, I could not use Fedora at it's best !
Please note other IRC nicks that are involved in this interaction:
EvilBob, xaphir
Please describe what action or positive change could be adopted based on
this feedback:
Any additional notes or logs:
Thanks for your feedback!
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/87>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
12 years, 4 months
[irc-support-sig] #89: #fedora-social.log, bad words
by fedora-badges
#89: #fedora-social.log, bad words
---------------------+------------------------------------------------------
Reporter: lamah | Owner:
Type: feedback | Status: new
Priority: major | Milestone: Fedora 16
Version: | Severity: Negative
Keywords: |
---------------------+------------------------------------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[ ] Positive
[X] Negative
[ ] Neutral
}}}
My IRC nick is: lamah
I have just a wrote a text about, posted sense in the channel and i got a
insults from this user dwebb, for nothing
Another users in chan, yes all users have read this, eg. nirik
Positive description: Of course here is a community network, and that is a
social channel, needs to have a talk-to-talk social contacting, relaxing
and just to talk positive. Community is free and is the one of rules by
and also for Fedora.
No additional notes, I don't want to have a bad words from someone, and
also for nothing, here is the log: https://fedorahosted.org/irc-support-
sig/attachment/wiki/WikiStart/%23fedora-social.log
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/89>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
12 years, 4 months
[irc-support-sig] #90: "Friendly" part of Fedora's byline could use work
by fedora-badges
#90: "Friendly" part of Fedora's byline could use work
---------------------+------------------------------------------------------
Reporter: digimer | Owner:
Type: feedback | Status: new
Priority: major | Milestone:
Version: | Severity: Negative
Keywords: |
---------------------+------------------------------------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[ ] Positive
[X] Negative
[ ] Neutral
}}}
My IRC nick is: digimer
Please briefly describe the interaction that caused you to file this
ticket:
Given Fedora's byline of "Freedom. Friends. Features. First.", it strikes
me that the second is being quite missed on #fedora. I can only imagine
how many potential fedora users have given up and gone to distros like
ubuntu/mint, given the atmosphere of the channel. Being a biased observer
though, I invite SIG to idle in the channel and make up their own mind.
For this ticket though, I'll include my most recent experience.
{{{
22:37 -!- Irssi: Join to #fedora was synced in 2 secs
22:37 < digimer> hi all, under f16, where do I find 'gpk-repo' (or it's
replacement)? 'yum provides "*/gpk-repo"' and 'yum list | grep gpk' turn
up nill
22:38 < [R]> what was gpk-repo?
22:39 < digimer> apparently a gui for enabling/disabling repos
22:39 < digimer> http://docs.fedoraproject.org/en-
US/Fedora/14/html/Software_Management_Guide/ch03s03.html
22:40 < [R]> what are you trying to do ?
22:41 < digimer> follow the rawhide docs
22:41 < digimer>
http://fedoraproject.org/wiki/Releases/Rawhide#Yum_update_from_previous_r...
22:41 < [R]> a) dont use rawhide if you dont know what you are doing
22:41 < [R]> b) dont use rawhide
22:41 < [R]> c) rawhide isn't supported here
22:41 < digimer> >_>
22:41 < digimer> I have a reason to use it
22:42 < EvilBob> Heh
22:42 < [R]> you want to break your system?
22:42 < [R]> ah...
22:43 < digimer> [R]: I appreciate your help, but I know what I am doing.
I have a good reason for using it, and I was just looking for help finding
a program. :)
22:43 < [R]> as i stated...
22:43 < [R]> [08:46:52] [R] c) rawhide isn't supported here
22:43 < digimer> that's fine, I'm not asking a rawhide-specific question.
22:43 < [R]> if you know whatyou are doing... just edit the repo stuff in
/etc
22:43 < EvilBob> If you knew what you were doiing you would not be here
looking for help
22:43 < digimer> [R]: I did, but I was curious
22:44 < [R]> EvilBob++
22:44 < digimer> *sigh* - I see this channel is as friendly as ever
22:45 < EvilBob> digimer: Oh give it up
22:45 < digimer> the machines are currently bone-stock f16 at this time. I
am curious what package provides, or what package replaces, gpk-repo. If
you don't know, it's all good, I'll keep looking
22:45 < EvilBob> digimer: You are the problem, not this channel or the
others in it
22:45 < EvilBob> Freaking cop out and blame the channel as being
"unfriendly"
22:47 < EvilBob> digimer: Take your top secret reason for running rawhide
and float
22:47 < digimer> secret? I didn't say because I didn't think it mattered.
22:47 < hendrikz> lol
22:48 < EvilBob> You never know, there might be a way to do what you are
trying that is sane
22:48 < EvilBob> But no, you bring an XY problem to the table and blame
everyone else
22:48 < digimer> I've taken on the release-manager position, I need to
test releases on rawhide.
22:49 < digimer> as I said before, my question is simple; on a bone-stock
f16 machine, what provides/replaces gpk-repo. Pretty simple, I think.
22:49 < EvilBob> "release-manager position"?
22:50 < digimer> yup, surprising, I know.
22:50 < EvilBob> the one bent at the hips firmly grabbing your ankles?
22:50 < digimer> that's my secret reason.
22:50 < digimer> look, relax. I'm not here looking to argue.
22:50 < EvilBob> Yes you are
22:51 < EvilBob> You are the one that played "I see this channel is as
friendly as ever" as your opening card
22:51 < EvilBob> You get what you give
22:52 * digimer shrugs
22:52 < digimer> I'll keep looking then, thanks for the help
22:53 < EvilBob> digimer: release manager? Make sure the "suggested and
supported" upgrade methods work next time
22:53 < EvilBob> digimer: because those of us that actually support
them... are sick of them getting top billing and not working
}}}
Please note other IRC nicks that are involved in this interaction:
EvilBob is the consistently mocking/rude user.
Please describe what action or positive change could be adopted based on
this feedback:
I'll leave this to the discretion of SIG.
Any additional notes or logs:
Just idle in the channel. I've had negative experiences more than half the
times I visit, and I won't idle in the channel due to the general
rudeness/mocking behaviour. Given Fedora's decline in popularity though, I
figured it was time to submit a ticket.
Thanks for your feedback!
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/90>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
12 years, 4 months
[irc-support-sig] #83: Kudos for EvilBob!
by fedora-badges
#83: Kudos for EvilBob!
-------------------------+--------------------------------------------------
Reporter: aethereality | Owner: EvilBob
Type: feedback | Status: new
Priority: trivial | Milestone: Fedora 16
Version: | Severity: Positive
Keywords: |
-------------------------+--------------------------------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[x] Positive
[ ] Negative
[ ] Neutral
}}}
My IRC nick is: _aethereality_____
Please briefly describe the interaction that caused you to file this
ticket:
EvilBob quickly and awesomely helped me figure out a problem with my
module issue :)
Please note other IRC nicks that are involved in this interaction:
Please describe what action or positive change could be adopted based on
this feedback:
Any additional notes or logs:
Thanks for your feedback!
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/83>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
12 years, 4 months
meeting today
by Kevin Fenzi
A number of folks are unable to attend today, so we are going to just
skip today's meeting.
Remember if you care about the time of the meeting, please respond to
the meeting time thread before next week.
Thanks,
kevin
12 years, 5 months
[irc-support-sig] #80: Fedora IRC Channel
by fedora-badges
#80: Fedora IRC Channel
-----------------------+----------------------------------------------------
Reporter: asifhanafi | Owner:
Type: feedback | Status: new
Priority: trivial | Milestone: Fedora 15
Version: | Severity: Neutral
Keywords: |
-----------------------+----------------------------------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[ ] Positive
[x] Negative
[ ] Neutral
}}}
My IRC nick is: LordPimp
Please briefly describe the interaction that caused you to file this
ticket:
Being a newbie on Linux, I recently purchased a virtual server from FDC
Servers with Fedora 15 installed. After trying to figure out why my php
wouldn't work. I joined the #fedora channel on freenode for help. Most of
the users were helpful dcr226 was very helpful and eventually solved the
problem. However it was quite frustrating because a user EvilBob wasn't
helpful and was only there to insult and poke fun at.
I understand that Fedora isn't responsible however maintaining a civil
atmosphere free from bullies is important.
Please note other IRC nicks that are involved in this interaction:
EvilBob - Rude and wasn't helpful.
Please describe what action or positive change could be adopted based on
this feedback:
It would be nice to enforce more stricter rules on people who are there to
insult new users who are new to the linux/fedora world.
Any additional notes or logs:
Thanks for your feedback!
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/80>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
12 years, 5 months