#29: kudos
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Reporter: tristanridley | Owner:
Type: feedback | Status: new
Priority: minor | Milestone: Fedora 13
Version: | Severity: Positive
Keywords: |
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This feedback is:
{{{
[Very] Positive
[ ] Negative
[ ] Neutral
}}}
My IRC nick is: TristanRidley
Please briefly describe the interaction that caused you to file this
ticket:
I needed some help with a driver problem. I wasn't sure which to seek
out, and got that answer quickly from billings. I then was able to be led
through the process of fixing what I had already broken before I came into
the room (by wakko222). In the process they explained enough of how linux
drivers are done for me to figure out how to solve my overall computer
problem. This helpful and quick advice saved me hours of pointless labour
and at least $40 in professional computer repair help. I believe I will
donate the difference once my repairs are complete. Thanks billings,
wakko222, and Fedora chat!
Please note other IRC nicks that are involved in this interaction:
billings, wakko222
Please describe what action or positive change could be adopted based on
this feedback:
Direct newbs to use chat more often in your installation guides.
Any additional notes or logs:
Some people in the forum (including billings) were not very polite,
perhaps blunt. That could be improved if Fedora wants a gentler image,
but I always assume I'm the 50th newb with the same question in there and
appreciate the help.
Thanks for your feedback!
--
Ticket URL: <
https://fedorahosted.org/irc-support-sig/ticket/29>
irc-support-sig <
irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on
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