#29: kudos --------------------------+------------------------------------------------- Reporter: tristanridley | Owner: Type: feedback | Status: new Priority: minor | Milestone: Fedora 13 Version: | Severity: Positive Keywords: | --------------------------+------------------------------------------------- Please fill in this template fully and provide all requested information. Incomplete tickets may be dropped.
This feedback is: {{{ [Very] Positive [ ] Negative [ ] Neutral }}}
My IRC nick is: TristanRidley
Please briefly describe the interaction that caused you to file this ticket:
I needed some help with a driver problem. I wasn't sure which to seek out, and got that answer quickly from billings. I then was able to be led through the process of fixing what I had already broken before I came into the room (by wakko222). In the process they explained enough of how linux drivers are done for me to figure out how to solve my overall computer problem. This helpful and quick advice saved me hours of pointless labour and at least $40 in professional computer repair help. I believe I will donate the difference once my repairs are complete. Thanks billings, wakko222, and Fedora chat!
Please note other IRC nicks that are involved in this interaction: billings, wakko222 Please describe what action or positive change could be adopted based on this feedback: Direct newbs to use chat more often in your installation guides. Any additional notes or logs: Some people in the forum (including billings) were not very polite, perhaps blunt. That could be improved if Fedora wants a gentler image, but I always assume I'm the 50th newb with the same question in there and appreciate the help.
Thanks for your feedback!