#102: Unfriendliness of channel. -------------------------+------------------------------------------------- Reporter: | Owner: aeriqravenheart | Status: new Type: feedback | Milestone: Fedora 13 Priority: major | Severity: Negative Version: 2.0 | Keywords: poor channel service, rude Resolution: | community Blocked By: | Blocking: -------------------------+-------------------------------------------------
Comment (by kevin):
I'm sorry you had a poor experience.
From what I can see people were giving advise ("Do a clean install") and trying to help you find a way ("Do you have a usb key? see the usb howto"). If Evilbob's comments were upsetting to you, perhaps /ignore them? It just seemed like he was trying to inject some humor into things.
Keep in mind that everyone in #fedora is a volunteer.
I think we need to be quicker to see when someone is becoming offended by attempts at humor and stop, but looking at the logs, I don't see any indication of that. Only this ticket (thanks for filing it) lets us know that. How can we better tell this situation? Perhaps speaking up "Please, lets stick to the technical" or something would let us know?