On Mon, 2020-01-27 at 15:34 -0500, Neal Becker wrote:
2x AMD 7262 CPUs
Supermicro H11DSI-B MB
NVIDIA RTX 2080 Ti
I've no idea if it's relevant, but you appear to have an AMD
motherboard with an Nvidia GPU. Although I'm sure this is legitimate in
theory, I wonder if the Nvidia drivers for high-end GPUs play well with
the AMD mobo.
It may also be worth asking if they tried the proprietary Nvidia driver
as well as Nouveau. It's hard to guess what might be wrong if they
won't give you specifics of the installation error.
Just a thought.
poc