On 02/18/2013 06:57 PM, Gordan Bobic wrote:
So your argument is that developers should focus on the feedback that
is rare to the point of non-existence instead of the feedback that is
arguable to be unreliable?
My argument is that regular, controlled, standardized user testing
should be part of the development process. It isn't and won't be, given
the lack of resources in FOSS. It's a limitation we need to accept.
Since FOSS developers usually lack a way to find out what users really
do so they can write software to make that easier, they might as well
ignore anecdotal feedback, other than bug reports, and go with their own
assumptions about how and why they and their friends use software.