Rick Stevens wrote:
Step 2: Reboot her laptop. Not a warm boot (ctrl-alt-del), but a full-tilt cold boot from power off. You say she uses a VPN to contact work, and it's often that the VPN clients leave crumbs in Windows' routing and DNS lookup tables.
That did the trick, thank you very much. Marriage secured, at least until the next outage.
Actually, by a fluke the internet went off where I am in Italy tonight for about 10 minutes. How I hate that red light on the modem.
Makes me think again that I should have a backup system, maybe tethering a mobile phone.
There is a competition in Ireland - maybe everywhere in the world - between ISPs to see who can lie best about internet speed. I suspect my ISP may be using their new modem, so called e-Fibre, at the limit of their functionality.
Apropos of nothing, I recall being told by a Telecom engineer when modem speeds increased from 300bps to 1200 bps that it had been proved "scientifically" that this was the fastest speed copper wire could support.