https://bugzilla.redhat.com/show_bug.cgi?id=1630168
Bug ID: 1630168
Summary: Allow users to add free form bug reports through
"Problem Reporter" (I don't know where else to place
this)
Product: Fedora
Version: 28
Component: bugzilla
Severity: medium
Assignee: itamar(a)ispbrasil.com.br
Reporter: mlinchits(a)gmail.com
QA Contact: extras-qa(a)fedoraproject.org
CC: bazanluis20(a)gmail.com, emmanuel(a)seyman.fr,
itamar(a)ispbrasil.com.br,
perl-devel(a)lists.fedoraproject.org
Gnome components have lots of bugs, not to mention missing features. Them most
serious problems aren't crashes, it's faulty behavior. There is no way to
report that without intensive googling.
Reporting them though Red Hat Bugzilla is a major pain. But it gets even worse
because Gnome projects are strewn across gitlab and gnome bugzilla. Users have
no idea where to file the bugs and even if they do, they need to set up
accounts for each site. Then they have to log in etc.
This means users don't file bugs - it's simply not worth their time considering
that most things won't get fixed any time soon - and developers never hear
about many serious problems with their software.
Windows has thing called "Feedback Hub" where you can file any bug report or
feature request, not just crash reports. Gnome software needs this.
(and I really have no idea where else to file this, so I'm filing it here. Is
this the wrong place? I wish I knew where the right place was).
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