Brian Pepple wrote:
On Tue, 2008-09-09 at 14:19 -0400, Warren Togami wrote:
> This is especially problematic when Fedora Forum is our #1 preferred
> place to direct end-users to for end-user support. fedora-list is a
> dramatic pile of fail for this purpose. We also want to promote greater
> participation of fedora developers on Fedora Forum in order to better
> understand what are the common failures and to encourage users to follow
> the proper processes to isolate the causes and test solutions.
Should Fedora Forum be our #1 preferred place? I periodically drop in,
and I have to agree with Richard that there is not much incentive for
developers to invest time trying to answer questions there.
Should it? I don't know.
It just became the de facto preferred place with the lack of anything
better.
Warren Togami
wtogami(a)redhat.com