On Tue, Sep 09, 2008 at 07:05:05PM +0100, Richard Hughes wrote:
I've just been banned from the Fedora Forums .
I've been asking users with PackageKit bugs to report them upstream on
the mailing list or in bugzilla, explaining what common error messages
mean, and how to fix other problems.
This, it turns out isn't what the forums are for. I guess it???s just for
uniformed users telling less informed users how to "fix" things. My
I won't be even reading the forums anymore, and consider the couple of
hours I spent on the forums answering questions and educating users
about PackageKit wasted.
These are all the posts I???ve made on the forum if you want to check any
of my messages:
A few of them are pretty blunt, but the personal critique of my skills
as a programmer  and PackageKit is pretty blunt too (especially by a
Advice to developers: Don't bother.
Reluctantly I have to agree with you - and this isn't really a Fedora
specific problem. I can to same conclusion with the Xen users mailing
list which I used to participate in to help users. There were just too
many users who spent all their time insulting the developers & their
work rather than engaging in productive conservations about trouble
shooting. Its just not worth the pain at the end of the day :-( I don't
have enough time as it is, so I just concentrate on user bug reports
instead, of which there are plenty to keep me busy indefinitely...
That said it is still useful to read / browse the forums / lists every
now & then to get a good idea of the kind of problems most commonly hit
by users which are not neccessarily bugs, but rather design / conceptual
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