On Sat, Nov 02, 2019 09:23:37 +0100, Markus Larsson wrote:
Not having this planned for and sorted before the change is sloppy.
Sadly this kind of attitude towards breakage in a production
environment seems makes fedora look bad and like we as a community
can't even keep simple services working. It seems the whole move to
discourse thing was done without proper planning.
Do we not follow any type of change procedures?
I hate to break your bubble here, but the move took months of planning:
https://pagure.io/fedora-join/Fedora-Join/issues?status=Closed&tags=C...
https://pagure.io/fedora-join/Fedora-Join/issue/91
was set up at askbeta.fp.o first:
https://communityblog.fedoraproject.org/moving-ask-fedora-to-discourse-ph...
and was announced when moved over later:
https://communityblog.fedoraproject.org/askfedora-refresh-weve-moved-to-d...
Here's a summary:
- we did not host askbot, and we do not host discourse. This is because
we do not have the manpower to maintain/update/tweak the
infrastructure required to host these. So, we pay them to host the
instances for us.
This means that we *do not* have access to the servers---no control
over the lower level server configurations. All we can change are
settings from the GUI admin panel that discourse provides. This does
not provide the ability to set up redirects. The plaintext on the 404
page can be changed, that is all.
- Even if we did have access to the servers, there is no clean/easy way
of migrating data from askbot to discourse. Resources would have to be
spent on cleaning/anonymisation/user-mapping/badge-karma
mapping/importing. We did not the required man-power to do this.
So, what we have now is what could be achieved with the man power that
we obtained from volunteers in the community, and with the technical
limitations that we had to work with.
We've spent a lot of time explaining this to our users, many of who had
not read the CoC and used similar negative tones to demand that
everything be moved over, or simply state how bad a job we had done.
https://ask.fedoraproject.org/t/where-have-the-old-posts-gone/655/45
https://ask.fedoraproject.org/t/hello-everyone-what-do-you-think/138/5
With users, even though not enjoyable, it was understandable---they are
not aware of how the community works and its limitations. Such tones on
the -devel list within the community are less easy to digest.
Maybe assume that we are slightly knowledgable and competent, did the
planning and the thinking (and we certainly did the work), and this is
simply the best that was possible within the given parameters? That is
certainly more in line with "be excellent to each other" than what you
are saying now.
Even though I will not participate in this again, please feel free to
continue the discussion---if folks want to improve AskFedora, please
host a test discourse instance, see what can be tweaked from the admin
panel, and suggest improvements. We have a specific category for that:
https://ask.fedoraproject.org/c/site-feedback
--
Thanks,
Regards,
Ankur Sinha "FranciscoD" (He / Him / His) |
https://fedoraproject.org/wiki/User:Ankursinha
Time zone: Europe/London