On Friday 07 November 2003 12:22, Mike A. Harris wrote:
Not using bugzilla is a MAJOR step backwards. I can't speak for
other projects out there, however bugzilla ultimately is present
firstly for developers and engineers actively working on the
distribution first and foremost, and is available to others such
as end users, testers, etc. second to that.
Any changes to bugzilla which make the job of engineers _more_
difficult, or require more work on the part of engineers and
other developers, means that the bug tracking solution is no
longer doing its job adequately.
Any change made to make things easier for users/testers
absolutely must not have an opposite effect of making things more
difficult for engineers/developers, or it wont be seen in good
light.
Hrm, I didn't think that this was an attempt to replace Bugzilla, only
make it a slight bit easier to manage. I fail to see how this
email-gateway thing will make things more difficult for the engineer.
It's mostly a way to make things easier for the end-user to file the
bug. Perhaps I'm not looking at the picture big enough, but isn't this
just a method to get the initial information into the bugzilla system,
and afterwhich the user/developer can use the web interface for
anything else necessary?
--
Jesse Keating RHCE MCSE (
geek.j2solutions.net)
Fedora Legacy Team (
www.fedora.us/wiki/FedoraLegacy)
Mondo DevTeam (
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