Am Freitag, den 23.04.2010, 22:09 +0100 schrieb Adam Williamson:
On Fri, 2010-04-23 at 19:45 +0200, Christoph Wickert wrote:
> P.S.: Now that we gather all these data, do we need a general policy for
> it? Should the bugzappers take care of forwarding bugs?
Not really. abrt reports are bug reports on crashing applications. The
fact that they're automatically generated doesn't really matter a lot.
Our policies should be as wide as practical, having special policies for
some bugs just because they happen to have been generated by an
automated tool doesn't seem to make sense.
I don't think they should be treated different from other bug reports
because they were filed with ABRT but because
* crashing apps usually have nothing to do with Fedora or
packaging, but indicate problems in the code.
* they contain info that is very useful for upstream while most
packagers can't deal with it.
* they are hard to reproduce but easy to triage (review for
completeness and forward them).
* because without forwarding them the whole ABRT approach is
useless. We are gathering data but the reports are going to be
closed WONTFIX by the bugzappers if they are not forwarded in
time.
Where the package in question actually has Bugzappers coverage -
which
is nowhere near a majority of packages at present - this should already
be covered by the normal triage process.
The bug triage process mentiones upstreaming only as an "optional step"
while for backtraces upstreaming should be the default procedure. Crash
reports gathered with Dr. Konqi for example directly go to
bugs.kde.org
but not to our bugzilla.
Regards,
Christoph