John Poelstra wrote:
> Hello,
>
> Thank you for taking the time to report this bug. Unfortunately, this
> version of Fedora has reach end-of-life and is no longer maintained.
> Please refer to
http://fedoraproject.org/wiki/LifeCycle for an
> explanation of the Fedora lifecycle policy.
In addition, how about a link to this email-thread explaining why this
action is considered necessary (e.g. we need to clear the deck, etc.)?
URL to a
wiki entry would we nicer. With some diagrams of the fedora bug
process. Words are OK, good pictures better.
> We therefore regret the necessity of closing this bug report
WONTFIX.
Regret is a bit much!
'We will be automatically closing this bug report as WONTFIX'.
> Please upgrade to a currently maintained release of Fedora,
currently
> either Fedora 7 or Fedora 8, and attempt to reproduce this bug. If
> the bug still exists, feel free to re-open this bug report, changing
> the version accordingly, or file a new bug report (you can use the
> 'Clone as Bug' link at the top of this bug report in order to preserve
> the content of this bug in the new one).
s/'Fedora 7 or Fedora 8'/'Fedora 8 or rawhide' My hunch is that if
someone says "this is still broken in Fedora 7", a developer would
naturally ask next, "how about in Fedora 8 or rawhide?" Save them a
step and some frustration.
John: I understand what you mean, but in the general
case, would it be
fair to say:
"We suggest, if you have not already done so, to upgrade your Fedora
installation to a currently supported release [7 or 8], and use pup or
yum to update Fedora to the most current updates.
It would be helpful to the Fedora project if you are then able to
re-test this issue with the newer release, and note in a comment on this
bug report whether you found the issue solved [and change it to CLOSED -
CURRENT_RELEASE with the version number] or still present.
If the bug is still present, there may also be a newer development
package that you could test, available in the development repository.
{see wiki for how to yum --enablerepo=devel update this_package}. Again,
entering a bugzilla comment to say you tested with that rawhide version
and the result of your test, and including a change in bug resolution to
CLOSED - NEXT_RELEASE helps developers to make progress on the issue you
found."
I think that it might also be useful to encourage people to state they
no longer have hardware specific to a bug if that is the case.
David Timms.