Hi,
We really don't believe the issue relies on our side, due to the
following reasons:
. Other Brazilian users and I used to access the website and webmail
with no problems up to Friday, July 21
. No port or server rules were changed recently in our sistems
. Some Brazilian users still cannot access both, website and webmail
. We just tried accessing the website via dial-up connection. Unsuccessful
Please try accessing website and webmail outside your network so you can
possibly replicate the scenario.
Looking forward to receive your feedback and solution.
BNest,
--
db
support24(a)chihost.com wrote:
-----------------------------------------------
Adrian A. has responded to your help desk request.
-----------------------------------------------
Hello,
Plase ensure you are allowed outside connections to ports such as 2082,2083, 2095 and
2096.
Thank you,
Adrian A.
If you have any questions, please do not hesitate to contact us.
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