SysAdmin Persona: Sam

Justin Clift jclift at redhat.com
Tue Nov 6 14:13:00 UTC 2012


Hi all,

This is the text for the "SysAdmin" Persona (Sam), presented a
few minutes ago.

Trying to think of how to specify needs/wants, but nothing's
coming to mind.  Any suggestions?

+ Justin

**************************************************************

Sysadmin Persona: Sam

Personal background
*******************

* Sam is a 35 year old male from Hanoi, Vietnam, who migrated
  to east coast US about 10 years ago.

* He is the sole breadwinner in his family, happily married to
  his wife of 8 years, and has a 3 year old child.

* Sam works as the Aeolus SysAdmin for "T-Bone", a large
  monopoly style Telco in his area.

* He previously worked on Enterprise Class Solaris Systems for
  many years, and moved to working with Linux (mostly RHEL), a
  few years ago.

Environment
***********

* "T-Bone" has dedicated NAS, SAN and network teams, with a 2
  week+ (min) turn around time for requests.

* Aeolus runs on a single server in this environment, a dual
  cpu (2 x quad core) HP DL380 with 24 GB RAM, and 2TB of
  local RAID 0 SATA storage.

* Aeolus is hooked up to a small vSphere 5.x cluster.  vCenter
  is running on a server identical to the Aeolus one, and 4 x
  hosts (also HP DL 380's) with 96GB RAM and 4TB of shared
  NetApp storage (a fast NAS).

* Sam's team also use Aeolus with EC2, for giving their
  partners access to selected builds of their applications,
  for testing and qualification (not prod).

* The Aeolus environment is used by the developers in a part
  of T-Bone's business and government division.  About 40
  people.

* The standard development platform the developers write for
  is RHEL 6.x, JBoss (various releases), and Oracle 10g/11g.

* NetBackup is the enterprise backup solution, so Sam wrote
  custom shell scripts to do backups of Aeolus nightly.

  They don't back up generated Aeolus images, but do backup
  up everything else (Aeolus state, XML templates, etc).

* Sam has a ToDo list item to investigate RHEV, and has been
  toying around with oVirt on a spare desktop box.  Not in
  depth with it yet.

Needs / wants
*************

* ???

**************************************************************

--
Aeolus Community Manager
http://www.aeolusproject.org




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