SysAdmin Persona: Sam

Andrew Fitzsimon afitzsim at redhat.com
Tue Nov 6 14:35:32 UTC 2012


This is a great persona profile!!!
Thank you.



On 07/11/2012, at 12:13 AM, Justin Clift <jclift at redhat.com> wrote:

> Hi all,
> 
> This is the text for the "SysAdmin" Persona (Sam), presented a
> few minutes ago.
> 
> Trying to think of how to specify needs/wants, but nothing's
> coming to mind.  Any suggestions?
> 
> + Justin
> 
> **************************************************************
> 
> Sysadmin Persona: Sam
> 
> Personal background
> *******************
> 
> * Sam is a 35 year old male from Hanoi, Vietnam, who migrated
>  to east coast US about 10 years ago.
> 
> * He is the sole breadwinner in his family, happily married to
>  his wife of 8 years, and has a 3 year old child.
> 
> * Sam works as the Aeolus SysAdmin for "T-Bone", a large
>  monopoly style Telco in his area.
> 
> * He previously worked on Enterprise Class Solaris Systems for
>  many years, and moved to working with Linux (mostly RHEL), a
>  few years ago.
> 
> Environment
> ***********
> 
> * "T-Bone" has dedicated NAS, SAN and network teams, with a 2
>  week+ (min) turn around time for requests.
> 
> * Aeolus runs on a single server in this environment, a dual
>  cpu (2 x quad core) HP DL380 with 24 GB RAM, and 2TB of
>  local RAID 0 SATA storage.
> 
> * Aeolus is hooked up to a small vSphere 5.x cluster.  vCenter
>  is running on a server identical to the Aeolus one, and 4 x
>  hosts (also HP DL 380's) with 96GB RAM and 4TB of shared
>  NetApp storage (a fast NAS).
> 
> * Sam's team also use Aeolus with EC2, for giving their
>  partners access to selected builds of their applications,
>  for testing and qualification (not prod).
> 
> * The Aeolus environment is used by the developers in a part
>  of T-Bone's business and government division.  About 40
>  people.
> 
> * The standard development platform the developers write for
>  is RHEL 6.x, JBoss (various releases), and Oracle 10g/11g.
> 
> * NetBackup is the enterprise backup solution, so Sam wrote
>  custom shell scripts to do backups of Aeolus nightly.
> 
>  They don't back up generated Aeolus images, but do backup
>  up everything else (Aeolus state, XML templates, etc).
> 
> * Sam has a ToDo list item to investigate RHEV, and has been
>  toying around with oVirt on a spare desktop box.  Not in
>  depth with it yet.
> 
> Needs / wants
> *************
> 
> * ???
> 
> **************************************************************
> 
> --
> Aeolus Community Manager
> http://www.aeolusproject.org
> 



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