On Wed, 2008-01-23 at 09:45 -0600, Mike McGrath wrote:
Perhaps we need two pages. We'll drop people to the initial
page
they'd
typically see (i386, ppc, whatever) basically what it is now. Then we
make a nice ? icon or help icon and stick it all over that page, when
people click on it they go to more of a "download wizard".
This gives us two benefits. 1) we keep a simple page for people and
2) we
get to see how many people end up using the wizard. If we find that
the
click through is only 1% that at least tells us something, on the
other
hand if we find out its 50% we know we need to account for these
people
all over our site, not just download.
We can ask our UI experts how best to do the ? mark, but overall +1 to
this approach. Yet ...
There are three good ways from here:
* Leave page as-is, then ? => link to wizard
* Make page a wizard, with a link off to "I know what I want"
* Two-boxes in the middle: "Help me figure out what I need" ... "I know
what I want" that link out to appropriate pages
"User Interaction Expert, where are you?!?"
- Karsten
--
Karsten Wade, Developer Community Mgr.
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