I'd propose a way somewhere in between:
A relatively big team of Ambassadors and Marketeers, maybe around ~20
people. They have a look at the buzz going on at various social networks
an try act on trouble, spread word etc.
Imagine someone ranting on twitter on some "crappy thing in Fedora" and
the social network team could show him where to get help or to find a
solution. That guy would be way less angry, as Fedora at least tried to
help him - even if the problem can't be solved.
--> Big win for all of us!
What'cha think?
+1
I would like to help with this. I am active on Google plus.
We can also create a list of people who blog or post about Linux.
We should monitor their content for anything related to fedora and reply if
needed.