On Thu, 19 Jul 2007 09:15:18 -0700
Karsten Wade <kwade(a)redhat.com> wrote:
OK, looking at Trac, it appears that only one Component is
selectable.
That should be set to the actual system in question. So, at the
least, we could ask people to file Web tickets by putting 'webteam'
in the Keywords field. The point is to make it easy for the Web team
to pull up all active Web team tickets, etc. We'll still need
someone to route the tickets, etc.
Where are ticket updates going? Just to the people involved, like
bugzilla?
Goes to owner/reporter/cc
Another option is to e.g. put fedora-websites-list in the Cc: (or
web-team, whatever FAS would be happy with).
That could work, not sure if Trac has the concept of auto-initialcc or
not yet. Maybe a specially crafted url can lead you to a mostly filled
out ticket with proper ccs and keywords just waiting for the user to
fill in details?
--
Jesse Keating
Release Engineer: Fedora