On 03/14/2018 07:38 PM, William Mattison wrote:
> I saved that [etc.]
That does work.
Good, so that means that Thunderbird does eventually get the whole
intact message and can read it.
> ... Try closing ...
cough gag cough cough choke gag cough
On March 06, I started a thread titled "Thunderbird issue (OT).". I never saw
any replies. The problem remains completely unsolved. Actually, it's now worse!
I've experienced that problem a few times today. So what you suggest has already been
tried. ... a few times. ...even with a full power-down re-boot between 2 of the tries.
It did not work. It can take quite a few tries (almost half an hour!) before I finally
get a successful sign-in.
What I was suggesting was just to reopen Thunderbird and see if the
message that you have already downloaded can be viewed. Maybe put
Thunderbird in offline mode before restarting it.
> I suspect that something to do with the download problems is
causing the blank message.
I don't fully understand. I viewed and saved the source, then we both successfully
loaded that source back into Thunderbird and saw the message properly displayed. So the
message source was downloaded without corruption. I agree with you in suspecting a
connection between the download error messages and the blank-looking display. But what
would be that connection? Is there anything I can do to fix it?
I don't know. I'm just suspecting that something in Thunderbird is
getting confused with all the errors, maybe an index file or something
like that. I found some information that should help you debug the
connection problems. The following assumes that you have successfully
connected and are just having trouble authenticating or downloading
email. I'm also assuming you are using IMAP. If it's POP3, then
substitute "POP3" for "IMAP" in the following instructions.
In a terminal enter "export MOZ_LOG_FILE=/path/to/logfile", then "export
MOZ_LOG=IMAP:5,timestamp". Then run "thunderbird". When you run into
the problem, close thunderbird and check the logfile. If there is any
actual authentication info or other private info in it, edit it to
remove that. Then upload the log somewhere.