Constant Guard Service Alert
Constant Guard™ Alert
Dear XFINITY Customer,
XFINITY identified one or more of your computers may be infected with a bot. You might have already seen an Alert from XFINITY informing you about bot activity.
We strongly recommend you take action to remove malicious software from your computers.
We appreciate your prompt attention to this important security notice.
Sincerely,
Constant Guard from XFINITY
A bot is a malicious form of software that is used to send spam, host a phishing site, or steal your identity by monitoring your keystrokes without your knowledge.
Bot infects your computer
Bot gathers your personal info
Bot passes your info to 3rd party
Constant Guard is a comprehensive online security protection service provided by XFINITY Internet.
We help ensure your online safety with products and services to protect you, your computer and your family.Constant Guard identifies infected computers by:
- Getting data from reputable Internet research groups that specialize in bot identification.
- Looking for malicious behavior exhibited by bots (such as spam, distributed denial of service attacks, and repeated connection requests to known 'command and control' channels).
- Collecting this data to confirm whether one or more of your computers has been infected.
This is a service related email. Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits to you Comcast High-Speed Internet service.
Comcast
Copyright 2014. Comcast. All other trademarks are properties of their respective owners.
Comcast respects your privacy. For a complete description of our privacy policy, click here.
One Comcast Center, 10th Floor
1701 JFK Boulevard
Philadelphia, PA 19103-2838