On Tue, Nov 30, 2004 at 06:10:20PM -0500, gslink wrote:
You forget something. ALL bug reports MUST be properly documented.
can't just report that it doesn't work. The cost of a usefull bug
report is anywhere from $500 to $15000 for a bug such as this because it
is necessary to spend the time to find out what is really wrong. Some
of these bugs cost so much we can't afford to report them. That was the
case here. It is simply not obvious what code is actually causing this
problem. We have several of these problems but all are going to need
lots of digging even to get a case that fails every time and a bug that
can't be reproduced is not the proper subject of a bug report.
That's not necessarily the case for an open-source project. Many other
people may be experiencing similar problems, and by reporting it, you give a
starting point for bringing those people together to all contribute their
experiences -- maybe dividing that $15,000 of work over 1500 users, which
doesn't seem so bad.
Matthew Miller mattdm(a)mattdm.org <http://www.mattdm.org/>
Boston University Linux ------> <http://linux.bu.edu/>