On Tue, Sep 24, 2013 at 09:46:51AM +0000, "Jóhann B. Guðmundsson" wrote:So from my point of view we wont be gathering reports from novices end users in 10 years time.This is a plain self-fulfilling prophecy. If you will manage to kill report gathering means then indeed you will have no reports; from novice users in particular. While bugzilla is far from perfect and it can be frustrating at times a "solution" you are pushing does not even start to pass a laugh test.