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I've been mulling over a theme for a series of articles. The inspiration came easily; I was thinking I'd *like* to write something for Fedora Magazine, but wasn't coming up with great ideas for it. I mused ironically that it would be a lot easier to come up with topics if people would just feed me project-related questions I could answer or find answers to. Then hey, why not?
When users have "how" or "what" questions, Ask Fedora is a good place to get answers. Sometimes they have "why" or "who" questions, and they don't fit well into a support-style conversation. At least, those are the kind of questions I envision people would ask, given the opportunity - but who knows what interesting things they'd come up with!
So the idea is to set up a bucket for of questions that people want to ask Fedora developers, we pick questions out of the bucket, build posts in draft, and publish them on a schedule. A couple things would have to be in place first:
- The bucket. Another feedback form, maybe? Where does that stuff go? - Question guidelines. Some questions don't lend themselves to this format. - Writers. It would be nice to have some help :) Ideally, I think it would be best to get the answers from subject matter experts, maintainers of the relevant package, etc. Folks that know who to ask reach out to the devs, and draft the article copy. - Questions. We could seed this fairly easily, but I would wager that if we put the form on the site with a "coming soon" intro the bucket won't stay empty long.
Your thoughts?
- -- - -- Pete Travis - Fedora Docs Project Leader - 'randomuser' on freenode - immanetize@fedoraproject.org
On Sun, Nov 09, 2014 at 09:13:16PM -0700, Pete Travis wrote:
I've been mulling over a theme for a series of articles. The inspiration came easily; I was thinking I'd *like* to write something for Fedora Magazine, but wasn't coming up with great ideas for it. I mused ironically that it would be a lot easier to come up with topics if people would just feed me project-related questions I could answer or find answers to. Then hey, why not?
Sounds like a good idea to me. We could make the "bucket" be an email alias, perhaps, but some kind of online form as a frontend would be fine too. Whatever it is, there should be strong spam prevention.
I'm happy to help find answerers, too.
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On 11/10/2014 07:14 AM, Matthew Miller wrote:
On Sun, Nov 09, 2014 at 09:13:16PM -0700, Pete Travis wrote:
I've been mulling over a theme for a series of articles. The inspiration came easily; I was thinking I'd *like* to write something for Fedora Magazine, but wasn't coming up with great ideas for it. I mused ironically that it would be a lot easier to come up with topics if people would just feed me project-related questions I could answer or find answers to. Then hey, why not?
Sounds like a good idea to me. We could make the "bucket" be an email alias, perhaps, but some kind of online form as a frontend would be fine too. Whatever it is, there should be strong spam prevention.
I'm happy to help find answerers, too.
Yeah, that's the sticking point. I skipped right over the mailing list approach, which would give spam filtering for free but probably turn off readers. An alias would work, maybe forwarding to a defined list of folks - if that spam filtering comes with. Otherwise, we're shopping for wordpress extensions.
- -- - -- Pete Travis - Fedora Docs Project Leader - 'randomuser' on freenode - immanetize@fedoraproject.org
On 11/10/2014 10:03 AM, Pete Travis wrote:
Yeah, that's the sticking point. I skipped right over the mailing list approach, which would give spam filtering for free but probably turn off readers. An alias would work, maybe forwarding to a defined list of folks - if that spam filtering comes with. Otherwise, we're shopping for wordpress extensions.
What about keeping a collection of questions on the wiki instead? Much easier to edit, plus people can see what's been asked, etc.
Best,
jzb
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On 11/10/2014 10:46 AM, Joe Brockmeier wrote:
On 11/10/2014 10:03 AM, Pete Travis wrote:
Yeah, that's the sticking point. I skipped right over the mailing list approach, which would give spam filtering for free but probably turn off readers. An alias would work, maybe forwarding to a defined list of folks - if that spam filtering comes with. Otherwise, we're shopping for wordpress extensions.
What about keeping a collection of questions on the wiki instead? Much easier to edit, plus people can see what's been asked, etc.
Best,
jzb
It would be expedient for those of us working the posts, but I don't think introducing casual readers to wiki churn and requiring them to open FAS accounts and sign the CLA to just ask a question is a good idea.
- -- - -- Pete Travis - Fedora Docs Project Leader - 'randomuser' on freenode - immanetize@fedoraproject.org
On 11/10/2014 09:04 PM, Pete Travis wrote:
It would be expedient for those of us working the posts, but I don't think introducing casual readers to wiki churn and requiring them to open FAS accounts and sign the CLA to just ask a question is a good idea.
My thinking was the most likely folks to ask questions already have FAS accounts.
Anyway, just a suggestion.
Best,
jzb
+1 to this
I know we did a wiki clean up of our pages, we could put it under the Magazine spot as this was originally used for this purpose with the 10 years of Fedora that we did:
https://fedoraproject.org/wiki/Magazine#Join_the_Magazine_Team
or we could put it somewhere else. I know we are getting a marketing plan put into the wiki, so we can use a general spot for that, but I would like to keep the magazine and marketing plans separate if all possible.
- Chris
Joe Brockmeier jzb@redhat.com 11/10/14 2:57 PM >>>
On 11/10/2014 10:03 AM, Pete Travis wrote:
Yeah, that's the sticking point. I skipped right over the mailing list approach, which would give spam filtering for free but probably turn off readers. An alias would work, maybe forwarding to a defined list of folks - if that spam filtering comes with. Otherwise, we're shopping for wordpress extensions.
What about keeping a collection of questions on the wiki instead? Much easier to edit, plus people can see what's been asked, etc.
Best,
jzb
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