On Fri, 9 May 2008, Máirín Duffy wrote:
2. Get access to support tailored for NEW users.
- Basic Info to make accessible as easily as possible:
- Common Bugs page - what are known issues and their workarounds
- How do I use the ISO I just downloaded? / Burning Media
- What is Live Media? Will it hurt my computer?
- How do I do a full install from Live Media? Dual Boot? (new users less
likely to go full-on Fedora)
- How do I install new software on Fedora?
- How do I keep Fedora updated?
- How do I upgrade my older version of Fedora?
- Desktop User Guide?
- instructions for folks without network access (using yum without
network)
- ACTION ITEM: Research:Ask #fedora folks what people ask for help with the
most
- ACTION ITEM: Mock-up where a link to a page of newbie help information
would be and what the page would look like, plus have an area for more
advanced how to get help
- ACTION ITEM: Remove the need of the wiki for basic information and set it
in fp.o (I'd like to see how the new wiki works organizationally too)
- ACTION ITEM: docs.fp.o is working on a user guide and an admin guide,
find out what state that is in, and its home
- ACTION ITEM: Theme docs.fp.o to better match
www.fp.o
We should make sure people know about other 3rd party sites like fedora
Forum.
-Mike