On Tuesday 23 February 2010 14:27:09 Patrick Boutilier wrote:
On 02/23/2010 10:18 AM, Anne Wilson wrote:
> Desperate plea for help! For several days now I haven't been able to
> print anything at all. I've removed hplip and reinstalled it. Run
> hp-setup and got both printers recognised. Checked CUPS settings. At
> the end of that neither of the printers can do anything. Print jobs go,
> but the printer then pauses with the report
> "/usr/lib/cups/filter/pstoraster failed".
>
> I'm now desperate. There are so many things that depend on printing.
> What could possibly be wrong?
Any hints in /var/log/cups/error_log ?
D [23/Feb/2010:14:24:43 +0000] [Job 76] prnt/hpijs/hpcups.cpp 263:
cupsRasterOpen failed, fd = 0: No such file or directory
D [23/Feb/2010:14:24:43 +0000] [Job 76] prnt/hpijs/hpcups.cpp 682: hpcups:
returning status 1 from main
D [23/Feb/2010:14:24:43 +0000] [Job 76] prnt/backend/hp.c 838: ERROR: null
print job total=0
D [23/Feb/2010:14:24:43 +0000] [Job 76] Backend returned status 1 (failed)
D [23/Feb/2010:14:24:43 +0000] [Job 76] Printer stopped due to backend errors;
please consult the error_log file for details.
D [23/Feb/2010:14:24:43 +0000] [Job 76] End of messages
D [23/Feb/2010:14:24:43 +0000] [Job 76] printer-state=5(stopped)
D [23/Feb/2010:14:24:43 +0000] [Job 76] printer-state-
message="/usr/lib/cups/filter/pstoraster failed"
D [23/Feb/2010:14:24:43 +0000] [Job 76] printer-state-reasons=paused
Looks as though José's suggestion of replacing ghostscript is probably the
answer.
Anne
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