Mike McGrath wrote:
Generally we've been dropping the ball on hosted requests, some
sitting
outstanding for several days before someone even responds.
So what is a solution?
I think we could automate the process even more then we do already, I'm
open to suggestions.
-Mike
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hmm.. How about have it like this.
Request Submitted -> System Checks What users activity is -> Assigns job
to user with least activity -> E-Mail is sent to the list
I think this will be an efficient way to Complete tasks much quicker.
Regards,
Keiran Smith (Affix)