On Mon, 23 Jun 2008 21:55:34 -0400
tcallawa(a)redhat.com ("Tom \"spot\" Callaway") wrote:
On Mon, 2008-06-23 at 17:11 -0500, Eric Sandeen wrote:
> What if there were #fedora-filesystems, #fedora-gnome,
> #fedora-sound, $fedora-$WHATEVER to focus the discussions & keep
> things a bit more manageable? Or is that just many more tabs for
> the fedora-keepers to lurk in...
One thing to keep in mind is that freenode has a max number of
channels permitted. Not sure what it is offhand, but I do know that I
occasionally hit it as is, and tiering things out will simply make
that more prevalent.
Agreed. Also, expecting users to find some subchannel is impossible.
Many folks are new to Linux and Fedora and even have a hard time
articulating their questions. Many have multiple questions on various
subjects.
There are surely some cases where people are reffered to other
channels, ie, if they have a selinux question that no one in #fedora
can figure out, they are sent to #selinux, if they are running rawhide
and have a complex question, they can go ask in #fedora-devel, etc.
As the "super-op" for all things Fedora/Red Hat IRC, I
agree with
pretty much everything Kevin has said. I've been planning to write an
IRC "code of conduct" for some time, but I've not yet gotten that far
down my todo list.
Yeah. We can help things along and get something drafted that you can
review. ;)
A few things we should consider:
1. Office hours. People who sign up to be "official" helpers during a
regular shift can get +v, making them easily identifiable to people
looking for help. We can document this in the topic (or in a FAQ URL).
Ah ha. We will have to see if +v shows up enough for people, but thats
a great idea.
2. Auditing. It might not be a bad idea to put a very simple logging
bot in #fedora which just logs the channel text. This would also help
us track abuse in a more reliable way than how it is now ("This guy is
being abusive.")
Agreed. I think that would be great.
I think OP shifts are also great ideas, I'd be willing to take a
few.
Excellent.
We may need to take a look at who the ops are currently. Folks who
haven't been active or helpful may need to be replaced.
Yeah, we will want to go over the list.
WRT bots, we just need to keep the noise level from any bots to a
bare
minimum. Perhaps tie it into a user list so that helpers and chanops
can have it speak in channel, and all other queries go to the user in
privmsg.
Agreed. I think that would be fine.
There are some cases where going to the channel might be good, like
saying when shifts change and who the new helpers are, etc.
I won't be around for the meeting on Thursday, because I'm on
vacation
(not that you can tell from my emails), but I'm interested in
participating.
Excellent. We can try and hold a meeting/brainstorming session this
week and see about ideas moving forward. Hopefully we are going to meet
more and get more ideas moving forward.
~spot
kevin