On 17/06/11 12:17, Dennis Jacobfeuerborn wrote:
On 06/17/2011 01:02 PM, Richard W.M. Jones wrote:
> I can't believe real usability testing was done on the final version
> of GNOME 3. I keep hearing about all these completely undiscoverable
> keyboard shortcuts that appear to be necessary to use GNOME 3 with any
> sort of effectiveness. When I struggled with GNOME 3 for about a week
> I didn't discover or use any keyboard shortcuts.
I think what is required is an application that starts when the desktop is
launched for the first time and that offers the user a short introduction
to the basic principles of the desktop.
Easy discoverability and good usability may sometimes go hand in hand but
also at times are mutual exclusive. Having a short introductory "pamphlet"
would help the user understand the basics without resorting to awkward
tool-tips or pop-ups to nudge the user in the right direction.
KISS. F1 should launch the "help app" by default.
It's configured to do so, but doesn't. I presume there's a bug for that.
After a couple of days I typed "help" in the search box and was enlightened.
This help does have an intro section, but it's long winded.
There should be a TL;DR section presented first with basic navigation and shortcuts.
cheers,
Pádraig.