On Sun, 2009-05-03 at 01:47 +0100, Bastien Nocera wrote:
First of all, I'd appreciate if you didn't put words in my
mouth.
And no, we usually don't ask for as much user input as some other
projects, because otherwise we get asked to show the old knobs for power
users, instead of having them trying to explain what they're trying to
do.
And then you explain to them why they're abnormal for even wanting to do
what they want to do! Then dismiss and ignore them. That makes them
happy!
I'd advise you to read "The inmates are running the
asylum" by Alan
Cooper (or "Is it just me or is everything shit?" if you're in a lighter
mood).
Ah yes, the chapter about arguing with your end users was a good read.