On Mon, 2014-08-11 at 15:58 +0300, Elad Alfassa wrote:
I'll avoid quoting a whole bunch of stuff and get straight to the
I agree with all the points Bastien raised.
Furthermore, I think it would be best if the problem will be reported
You can allow the user to comment on the problem if they have anything
to add directly from the notification ("The problem has been reported.
[comment]"). The "comment" button would open a simple screen in which
they'll be able to comment, but there shouldn't be a "progress" screen
for comment submission - it should be done in the background. There's
no real reason to make the user watch a progress screen when they
report a comment, and no real reason for them to close the dialog
That sounds good. I will try to implement it.
Another thing worth considering is having a button in the notification
to re-launch the program that crashed if it was a desktop app and not
a background service.
I have filed an upstream ticket for it:
Users should be able to disable this kind of automatic reporting in
the privacy panel in Settings.
I have asked Bastien Nocera for a guidance on this:
Ideally you want the reporting process to be un-intrusive and to
little to no time from the user.
If you make the user wait more than a minute just to report an issue,
they'll not do it again ever.
Thank you for your great ideas!