#1: Periodic user/contributor survey
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Reporter: mattdm | Owner: somebody
Status: new | Priority: major
Component: General | Resolution:
Keywords: |
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Comment (by jwboyer):
I have no problems polling our own users with various questions, but I'm
not sure it's going to prove to be massively useful. From a high level,
it will tell us they use Fedora, they use (maybe) one of the DEs, they
install some applications. Great. That tells us they use Fedora. Job
done? Now if you get at the root of all these questions with "why do
you..." then cool, that might be more useful. It's difficult to do that
without having free form answers, and it tends to reduce the number of
people willing to actually do the survey because it takes more time.
Likely worth doing still, but call me skeptical I guess.
Now, probably even more difficult to accomplish, I would love to know why
people _don't_ use Fedora. What are we lacking, why are their needs met
by $other_distro but not Fedora, etc. But to do that, we need to be
asking people that aren't our users and contributors. I think the results
would be more useful, but the execution of actually getting the survey to
people and having them willing to respond would be more difficult.
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