Hi Brian,
Telegram, even unsupported, should definitely be considered by our
Marketing group. For if we know of an active channel we should be
considering its impact. We may also want to, perhaps for marketing
reasons, perhaps for reasons you are outlining, consider adding additional
official channels.
That's probably closer to what I mean, Telegram-only should not be
mentioned. If we want to talk about user-communities, then lets talk about
all of them, lets not just pick one.
I believe you can create a more tailored definition about who you are
trying to target and how you plan to help them. From that we can consider
the idea. Your "regular user" as defined above includes gourmet chefs and
rocket scientists. They have two different sets of needs. How do you plan
to serve them?
Well I'm talking about user communities in general, to give specific
examples (!my subjective opinion!)
* Discord - popular gaming text/voice chat, popular in specific ages from
teenagers to fresh graduates. Great to catch some students and graduates
entering their professional lives as developers (I've recruited even a few
Fedora contributors on Discord within it's short lifetime already, with
already visible contribution)
* Telegram - a bit wider audience than Discord but not that far off when it
comes to age. Definitely less gamers.
* Reddit - likely older users than the above, not just students anymore.
* Matrix (riot.im) - floss enthusiasts who do not like the above options,
but prefer good multiplatform solution over raw IRC
* Mattermost (it's like open source slack) - no Idea as we don't have one
running - yet (redhatters can join it at chat.openshift.io which should go
public soonTM, if I understand it correctly)
So to sum it up, most of these have audience of future or early developer
at least to some degree, where Telegram would be the most general.
how does what your proposing go beyond what we do now officially?
The problem is that people don't know that these exist. I'm proposing a bit
of official support in the form of more visibility - sub-page linked from
getfedora, visibly linked that is... Magazine article that I could write,
introducing all the communities (we should also mention forums, askfedora,
irc,
fedoracommunity.org etc...) and tweet / facebook post about it, etc...
Radka
------------------------------
*Radka Janeková*
.NET & OpenShift Engineer, Red Hat
*radka.janek(a)redhat.com <radka.janek(a)redhat.com>*
IRC: radka | Freenode: Rhea
On Mon, Jul 3, 2017 at 1:56 PM, Brian Exelbierd <bex(a)pobox.com> wrote:
> On Thu, Jun 29, 2017, at 07:25 PM, Radka Janekova wrote:
>
> I did and the whole time I was thinking "this doesn't belong here"
because
> Telegram has nothing to do with Marketing, and is not officially supported
> by Fedora. This would be the topic for discussion that I would like to have
> (have had with Brian a few times) - providing a little bit more help to
> user-communities.
>
>
Telegram, even unsupported, should definitely be considered by our
> Marketing group. For if we know of an active channel we should be
> considering its impact. We may also want to, perhaps for marketing
> reasons, perhaps for reasons you are outlining, consider adding additional
> official channels.
>
> I see regular user as a non-contributor. When talking about
> user-communities (such as Telegram, reddit, ...) I mean a community that is
> not oriented to contributing to Fedora and is simply a bunch of Fedora
> users who frequent this or that network of their choice and would like to
> chat about their favorite Linux distribution.
>
>
> Fedora's placement on the adoption curve means that our target market
> tends to be early adopter-like individuals. These folks are often in need
> of support that is more specialized than that needed by a non-contributing
> average user (even if that user is a skilled engineer).
>
I believe you can create a more tailored definition about who you are
> trying to target and how you plan to help them. From that we can consider
> the idea. Your "regular user" as defined above includes gourmet chefs and
> rocket scientists. They have two different sets of needs. How do you plan
> to serve them?
>
> Following from the last sentence above, if this is just an affinity group
> of people who want to chat about Linux distributions, even if they
> specifically want to chat about Fedora, how does what your proposing go
> beyond what we do now officially?
>
> regards,
>
> bex
>
>
>
> Radka
>
> ------------------------------
>
>
> *Radka Janeková*
> .NET & OpenShift Engineer, Red Hat
> *radka.janek(a)redhat.com <radka.janek(a)redhat.com>*
> IRC: radka | Freenode: Rhea
>
>
> On Wed, Jun 28, 2017 at 10:47 PM, Matthew Miller <mattdm(a)fedoraproject.org
> > wrote:
>
> On Tue, Jun 27, 2017 at 06:46:49PM +0200, Radka Janekova wrote:
> > I would have an important (in my opinion) topic for discussion - I
> believe
> > that Fedora should try to approach the regular user a little bit more,
> yet
> > it doesn't. I'm not sure whether it fits here...
>
> I don't think that's a good subproject report, but it's a fine
> discussion to have. We actually talked little about this during the
> Marketing presentation last week. Did you see that?
>
> Part of the problem is that "regular user" is a very big term, and can
> mean a lot of things to a lot of people.
>
>
> --
> Matthew Miller
> <mattdm(a)fedoraproject.org>
> Fedora Project Leader
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