On 4/1/07, susmit shannigrahi <thinklinux.ssh(a)gmail.com> wrote:
Dear,
The idea is good..but having a very clear cut path often destructs the
flexibility.
According to me there IS some need to organised feedback but not in a
too organised way.
For example we can outline what we want to ask 'em.But having a
printed form is pointless.
yup .. the outline is what most important in all ... having a good
outline is good enough for me :)
What my experience says , talking to someone for a reasonable time
often brings out feedback which are quite unexpected and which are
seen from a entirely different point of view.
I fear having a too much standardised question set is not going to help much..
We may discuss and gather a few questions which are to be asked. But
at the end it should be upto that person who is collecting feedback.
a standardized set of question would be useful in large scale feedback
.. its easier to analyse lots of data if its standardized ... for
small scale feedback, I agree that having a good outline on what to
ask is more suitable ... what FedoraProject consider useful info and
what not ..
also, having a template/sample form for feedback doesnt hurt .. it
helps to reduce unnecessary brain ache because of trying to find idea
on what to put in a feedback form ..
And I would like to object to the term *customer feedback*.. :-). I
don't think those who are using Fedora are customers. User feedback
is a more appropriate term.
oops .. i got too carried out with my business subject :P ... yup ..
user feedback :D
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regards
Hikaru
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Mohd Izhar Firdaus Bin Ismail
Amano Hikaru
天野晃 「あまの ひかる」
Universiti Teknologi PETRONAS
ICT 2nd Year 1st Semester
mohd.izhar.firdaus(a)gmail.com
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Blog:
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