Hi Mark,

You are correct, it does appear that the o=netscaperoot suffix was removed.  Below is a bit of the access log file during the launch of the console.  We have two other servers that this Master was replicating to, is it possible to export the netscaperoot from one of those other two servers and import to the Master?  What would this require and would it be service impacting at all?  (Reboot of the server/etc.)  One of the servers hasn't been replicating in some time, would an older version of netscaperoot have any impact on the userroot directory?  

[30/Aug/2018:14:28:03 -0400] conn=1035324 fd=79 slot=79 connection from 127.0.0.1 to 127.0.0.1
[30/Aug/2018:14:28:03 -0400] conn=1035324 op=0 BIND dn="cn=Directory Manager" method=128 version=3
[30/Aug/2018:14:28:03 -0400] conn=1035324 op=0 RESULT err=0 tag=97 nentries=0 etime=0 dn="cn=directory manager"
[30/Aug/2018:14:28:03 -0400] conn=1035324 op=1 SRCH base="cn=user,cn=DefaultObjectClassesContainer,ou=1.1,ou=admin,ou=Global Preferences,ou=northshore.edu,o=NetscapeRoot" scope=0 filter="(|(objectClass=*)(objectClass=ldapsubentry))" attrs=ALL
[30/Aug/2018:14:28:03 -0400] conn=1035324 op=1 RESULT err=32 tag=101 nentries=0 etime=0
[30/Aug/2018:14:28:03 -0400] conn=1035324 op=2 SRCH base="cn=group,cn=DefaultObjectClassesContainer,ou=1.1,ou=admin,ou=Global Preferences,ou=northshore.edu,o=NetscapeRoot" scope=0 filter="(|(objectClass=*)(objectClass=ldapsubentry))" attrs=ALL
[30/Aug/2018:14:28:03 -0400] conn=1035324 op=2 RESULT err=32 tag=101 nentries=0 etime=0
[30/Aug/2018:14:28:03 -0400] conn=1035324 op=3 SRCH base="cn=OU,cn=DefaultObjectClassesContainer,ou=1.1,ou=admin,ou=Global Preferences,ou=northshore.edu,o=NetscapeRoot" scope=0 filter="(|(objectClass=*)(objectClass=ldapsubentry))" attrs=ALL
[30/Aug/2018:14:28:03 -0400] conn=1035324 op=3 RESULT err=32 tag=101 nentries=0 etime=0
[30/Aug/2018:14:28:03 -0400] conn=1035324 op=4 SRCH base="cn=ResourceEditorExtension,ou=1.1,ou=admin,ou=Global Preferences,ou=northshore.edu,o=NetscapeRoot" scope=1 filter="(objectClass=nsAdminResourceEditorExtension)" attrs=ALL
[30/Aug/2018:14:28:03 -0400] conn=1035324 op=4 RESULT err=32 tag=101 nentries=0 etime=0


Thank you,
-Cassie

Cassandra Reed
978-762-4222
EDP Systems Analyst III
North Shore Community College
1 Ferncroft Road, Danvers MA 01923


On Thu, Aug 30, 2018 at 9:44 AM Mark Reynolds <mreynolds@redhat.com> wrote:

Are you logging in as Directory Manager?

If you are, perhaps the o=netscaperoot suffix was removed from DS?  You need to look at the access log in this case and what it's doing when you log in.

Mark


On 08/30/2018 09:09 AM, JESSE LUNT wrote:
Hi all,

    We are experiencing a blank screen when logging into the 389-console. 

Any ideas?

image.png

thanks,

Jesse


Jesse Lunt
Director of Network and User Services
Office of Information Services
North Shore Community College
(978)-762-4014




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